FAQ

Q. How does the site work?

A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address, select a delivery time – and a mobile no. you are using, you are done. A bestbazarbd.com representative will deliver your order right to your home or office.

Q. How much do deliveries cost?

A. There is a BDT 60 delivery fee if the order value is BDT 300 or more. If the order value is less than BDT 300, we charge BDT 70 delivery fee.

Q. How can I contact you?

A. You can always call +8801313507700 or mail us at [email protected]

Q. What are your delivery hours?

A. We deliver from 08 am to 10 pm every day. You can choose from available slots to find something that is convenient to you.

Q. How do I know when my order is here?

A. A bestbazarbd.com representative will call you as soon as they are at your house to let you know about your delivery.

Q. How do I pay?

A. We accept only payment gateway and we also have an Online Bkash service.

Q. Do you serve my area?

A. We are currently serving all of Dhaka city, except certain parts of Oldtown.

Q. What about quality?

A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back to the delivery person. If you forget to do that, you can call us within 7 days and we will replace the item for free.

Q. How are you sourcing your products?

A. We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products.

Q. Can I order over the phone?

A. Absolutely. Our hotline is +8801313507700